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Documentation Index

Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Phone Call Blasts

Phone call blasts automatically call selected candidates.

How Phone Call Blasts Work

  1. No message required - Calls are initiated automatically by the system
  2. Recipients: Only candidates with phone numbers from previous SMS engagement
  3. Filtering: Option to only send to candidates who haven’t completed interviews and aren’t knocked out
  4. Automated process: System handles all call initiation

Rate Limiting

Phone calls are rate limited to once every 6 hours per candidate. This prevents over-communication and maintains professional standards.
  • If you attempt to call a candidate who received a call in the last 6 hours, they will be automatically skipped
  • The system tracks this automatically - you don’t need to manage it manually
  • Skipped candidates will show “rate_limited” as the reason in your blast results

Requirements

  • Phone numbers from candidates who’ve previously engaged via SMS
  • No message or content needed - calls are automated

Technical Details

  • Only candidates with SMS history can receive phone calls
  • System automatically initiates calls
  • Invalid phone numbers are automatically skipped
  • Calls are made during business hours

Viewing Phone Call Blast Results

After initiating calls, you can view:
  • Total selected: Number of candidates you chose
  • Eligible: Candidates who met the filtering criteria and have SMS history
  • Enqueued: Successfully initiated calls
  • Skipped: Candidates who were filtered out (with reasons)
Access blast history from your job posting’s Actions dropdown → Blast Requests.