Documentation Index

Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Interview Branding

Interview Branding allow you to customize how your candidate-facing interview pages look and feel. You can create branded experiences that match your company’s style and remove HeyMilo branding for a fully white-labeled experience.

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What Is Interview Branding?

Interview Branding controls the design and content of pages candidates see when they:

• start an interview
• complete an interview
• interact with the AI interviewer

You create reusable templates, then apply them to interviewers.

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Where to Find Interview Branding

From the left sidebar: Outreach → Interview Branding You’ll see two tabs:

• Templates
• Template Groups

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Template Types & Configuration

Templates define one candidate-facing page at a time. Each template is reusable across interviewers.

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Creating a Template

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Managing Templates

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Editing a Template

• Click Edit on a template
• Make your changes
• Save updates

Important: Changes to a template affect:

• all template groups that include it
• all interviewers using those groups

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Deleting a Template

• Templates cannot be deleted if they are used in a template group
• Remove the template from all groups first
• Then delete the template

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Setting a Default Template Group

You can set one template group as the default for your workspace. When set, new interviewers automatically use this template group.

1. Go to Template Groups
2. Find the group you want as default
3. Click the three dots menu (⋮)
4. Select Set as Default

To remove the default, click Remove Default from the same menu.

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Best Practices

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Keep It Professional

Make sure all links you add (privacy policy, terms, support) are working and lead to legitimate pages. Broken links create a poor candidate experience.

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Use High-Quality Branding Assets

When uploading images (company logos, avatars, or backdrops), use high-resolution images for the best visual quality. For logos, use transparent backgrounds (PNG format recommended). For interview avatars, use square or portrait-oriented images. For backdrops, use landscape-oriented images that complement your brand colors and don’t distract from the interview content.

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Test Your Templates

Before rolling out a new design template to all your agents, test it with one agent first. Go through the candidate experience yourself to make sure everything looks and works as expected, including how your logo and company name appear.

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Use Descriptive Names

Give your templates and groups clear, descriptive names like “Engineering Roles - Branded” or “Sales Team - White Label” so you can easily identify them later.

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Maintain Consistency

Use the same template group across similar roles to provide a consistent candidate experience. This helps build your employer brand.

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Update Regularly

If your company updates its privacy policy, terms of conditions, logo, company name, or interview branding assets (avatar/backdrop images), remember to update your design templates accordingly.

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Common Questions

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Need Help?

If you need assistance with design templates or want to enable this feature for your workspace, contact our support team through the help icon in your dashboard.