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Go to admin.heymilo.ai to log in.

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Log In (If You Already Have an Account)

Sign in with your work email using one of these methods:
  • Google Sign-In — Click “Sign in with Google” and select your work Google account. Fastest if your company uses Google Workspace.
  • Email & Password — Enter your email and password. Forgot it? Click “Forgot password?” to reset via email.
  • SSO (Single Sign-On) — Click “Sign in with SSO” and enter your company email. You’ll be redirected to your company’s identity provider.
HeyMilo login page

The HeyMilo login page — sign in with Google, email/password, or SSO.

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Create Your Account (If You’re New)

1

Enter your email

Go to admin.heymilo.ai and enter the email you want to use. We recommend your work email.
2

Enter the verification code

HeyMilo sends a code to your inbox. Enter it and you’ll land in a fresh new workspace.
3

Initiate your workspace setup

Open admin.heymilo.ai/csm to set up your workspace: company name, logo, and the basics.
4

Enter your onboarding key

Enter the onboarding key the HeyMilo team sent you and complete the setup. That’s it, your workspace is ready.
Don’t have an onboarding key? Email support@heymilo.ai or reach out to your HeyMilo contact. And if your team already uses HeyMilo, you don’t need a new workspace: ask your admin to invite you from Settings → Team instead.
Create account screen

Setting up your account.

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Troubleshooting Login Issues

“I never received an invitation email”
  • Check your spam/junk folder — invitation emails sometimes land there.
  • Ask your team admin to resend the invitation from Settings > Team.
  • Make sure you’re checking the correct email address (the one your admin used to invite you).
“I forgot my password”
  • Click “Forgot password?” on the login page.
  • Enter your email address. You’ll receive a reset link within a few minutes.
  • If the reset email doesn’t arrive, check spam or try again.
“I’m getting an ‘account not found’ error”
  • Double-check the email address — it must match the one your admin used to invite you.
  • If you recently changed your work email, ask your admin to update your account or send a new invitation.
“Google sign-in isn’t working”
  • Make sure you’re selecting the correct Google account (your work email, not personal).
  • Try clearing your browser cache or using an incognito/private window.
  • If your company restricts third-party app access, ask your IT team to allow HeyMilo.
“I can sign in but I don’t see anything / my dashboard is empty”
  • You may not have the right permissions yet. Ask your team admin to check your role in Settings > Team.
  • If you were just added, try refreshing the page or logging out and back in.

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Next Steps

Once you’re logged in, head to Creating an Interviewer to create your first interview.