Don’t have an account or workspace yet? Start with New to HeyMilo? Start Here (Self-Serve) to create your account and set up your workspace with your onboarding key.
Core setup
1
Log in and get oriented
Sign in at admin.heymilo.ai and take a quick tour of the sidebar. See Logging In & First Look.
2
Pick your interview type
Decide how candidates will be screened: voice/video, SMS, form, resume, or a combination. See Interview Types for when to use each.
3
Create your first interviewer
Click Create Interviewer, paste your job description, and let HeyMilo generate an interview plan. See Creating an Interviewer.
4
Set questions and scoring
Review the generated questions, define what strong and weak answers look like, set weights, and mark dealbreakers. See Configuring Your AI Interviewer.
5
Test it yourself
Click your interview link and complete the interview as a candidate before going live. You’ll catch confusing questions and flow issues immediately.
Before you scale volume
1
Verify your sender domain
So invitation emails don’t land in spam. See Sender Domains.
2
Set up email templates and branding
Customize invites and reminders, and make candidate-facing pages match your brand. See Email Templates and Interview Branding.
3
Connect your ATS (optional)
Sync candidates in and write results back automatically. See ATS Integrations & quickstarts and Write-back Configs.
4
Invite candidates
Share the interview link directly, blast a batch, or let your ATS send invites. See Inviting Candidates & Driving Completion.
Once results come in
1
Review your first candidates
Read score reports, transcripts, and recordings, then advance or decline. See Reviewing Candidates.
2
Calibrate scoring
Read a few full transcripts alongside their scores. If scoring feels too strict or too lenient overall, see Adjusting Scoring (Interview Evaluation).
3
Add a teammate
Invite the rest of your team with the right roles. See Teams & Permissions.
If you get stuck
- FAQ: The most common questions, answered
- Troubleshooting: Candidate access, sync, and scoring issues
- Common Mistakes to Avoid: Pitfalls that cost teams time
- Email support@heymilo.ai or use the in-app chat