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Knowledge Base prompts with Scope set to Interview Evaluation can be used to adjust overall candidate scoring on questions answered in their interview. This scoring baseline applies to all interview agents in the workspace. For finer, question-specific scoring tuning, update the answer criteria (what’s a 10 and what’s a 1) inside the interview agent itself. To access Knowledge Base prompts, go to Interviewers → Tools → Knowledge Base in the sidebar, or use search and type “knowledge base.” See Knowledge Base for how to navigate and manage entries.
Knowledge Base list showing Overall scoring calibration entry with Interview Evaluation scope tag

Knowledge Base list view showing an Interview Evaluation entry alongside other scope types.

To add a new entry, click Add Knowledge and fill in the Title, set Scope to Interview Evaluation, paste your prompt into Content, and make sure Active is toggled on.
Add knowledge form with Overall scoring calibration filled in

Add knowledge form showing Title, Scope set to Interview Evaluation, Content, and Active toggle.

The Knowledge Base prompts referenced in this guide use Scope = “Interview Evaluation.” These are separate from FAQ-style entries you use to answer candidate questions during interviews.

How to make interview scoring stricter or less strict

1. The one thing to know first

All scoring lives in Knowledge Base entries with Scope = “Interview Evaluation.” These apply to every agent in the workspace. After any edit, click Reanalyze on a candidate to see the new score on their existing interview — you do not need a new interview to test scoring changes. Think of the scale in two parts:
  • The floor (1–3): genuinely weak answers — buzzwords, evasive, off-topic, refused.
  • The middle and top (4–10): relevant answers of varying quality.
Golden rule: To make scoring less strict, raise the middle/top — never the floor. To make it stricter, tighten the middle/top. Leave the floor alone unless you specifically want weak answers to move.

2. Your main dial: “Overall scoring calibration”

90% of adjustments should happen in this one entry. It defines what each 1–10 band means. To shift strictness, you widen or narrow the upper bands. To make scoring LESS strict — broaden the high bands so more answers qualify:
7–8: A solid, relevant, on-topic answer with real substance, even if brief, unpolished, or without a specific example or numbers. Most genuine, on-point answers belong here.
(Pulling “relevant but brief” answers up into 7–8 is what lifts scores.) To make scoring MORE strict — raise the bar for high scores:
7–8: A strong, relevant answer that includes a specific example or concrete supporting detail. General or brief answers belong in 5–6. 9–10: Reserved for answers with a specific example AND a clear outcome or result.
Rule of thumb: Move the description of a typical “decent” answer between the 5–6 band (stricter) and the 7–8 band (more lenient). That single change moves overall scores the most.

3. Supporting levers (use only if the main dial isn’t enough)


4. Copy-paste examples

Make it less strict (lenient calibration):
Make it stricter (demanding calibration):
Soften the floor slightly (if weak-but-relevant answers score too low):

5. Do’s and don’ts

  • Do change one entry at a time, then reanalyze so you know what caused the shift.
  • Do keep a known weak candidate and a known strong candidate as reference points. After each change, reanalyze both.
  • Don’t raise the floor when trying to be more lenient. Keep the 1–3 band wording (buzzword/evasive/refused) intact — otherwise weak candidates climb too.
  • Don’t stack many new entries. Edit the calibration dial rather than adding more; overlapping entries dilute each other.
  • Remember: a question’s own Evaluation Criteria / Score 1 / Score 5 override the Knowledge Base. If one specific question scores wrong while others are fine, fix it on that question — not in the Knowledge Base. See Configuring Your AI Interviewer for how to update per-question criteria.

6. Quick verification checklist

After any change:
  1. Reanalyze a strong candidate. Did they move in the intended direction?
  2. Reanalyze a weak candidate. Did they stay low? If they jumped, the floor was affected — undo the floor change.
  3. If both look right, the change is good. If not, adjust the calibration band wording and re-test.

Knowledge Base (Interview Evaluation) — Reference prompts

These are the full prompt texts for each entry. Copy them into your Knowledge Base entries with Scope = “Interview Evaluation” and edit the wording as needed using the guide above.

Overall scoring calibration

Scripted or over-polished answers

Calibrate to the role’s level

Don’t penalize depth the interviewer didn’t probe for

When question type conflicts with its rubric

Buzzword-only and evasive answers

What earns a strong score


Next steps