Status
Current Usage This Month
Subscription Balance
Use Top Up to add more credits.
Manage Subscription
- Go to Customer Portal — Opens Stripe to manage or cancel your subscription
- Auto Recharge Settings — Automatically add credits when your balance gets low
- Upgrade Subscription — Switch to a higher plan
- Downgrade Subscription — Switch to a lower plan
Payment Method
The card or payment method on file. If you haven’t added one yet, you’ll see No payment method on file.All Invoices
Your past invoices. If you haven’t been billed yet, this section will be empty.Current Pricebook
At the bottom of the Status tab, Current Pricebook - USD shows what you’re charged for each type of usage (interviews, resume screens, SMS, and so on).Create
The Create tab is where you pick a subscription plan. Use it when you’re setting up billing for the first time or want to change plans.
Usage
The Usage tab shows how much you’ve spent and how many credits you have left.
Credits
Credits pay for interviews, resume screens, and SMS.Analytics
A chart of your spending over time.- Pick Week (or another range) from the dropdown to change the time period.
- Use the arrow buttons to move between weeks (for example, Aug 31 – 6).
- The total at the top shows how much you spent in that period.
By interviewer
Scroll down to see which interviewers used the most credits.
Each row shows:
The count at the top tells you how many interviewers are listed (for example, 0 agents total).
FAQ
How do I cancel my subscription?
How do I cancel my subscription?
- Go to Settings → Billing → Status
- Under Manage Subscription, click Go to Customer Portal
- You’ll land on a Stripe page where you can cancel your subscription
Need help with billing?
If you have questions about your plan, need enterprise pricing, or have a billing issue, reach out to your HeyMilo account manager or contact support.Next steps
- Team — Manage who has access to your account
- Compliance — Data privacy and retention settings