Talking to Candidates About AI - HeyMilo AI Documentation

What to Tell Candidates

What it is: “You’ll be screened by an AI interviewer as part of our process.”
Why: “So we can evaluate everyone consistently and move quickly.”
How: “You’ll answer questions; the AI may ask follow-ups based on your answers.”
Duration: “About 10–15 minutes.”
Privacy: “Responses are recorded and reviewed by our hiring team.”
Fairness: “Everyone is evaluated with the same criteria.”

Pre-Interview Email

Subject: Your interview for [Role] at [Company] Hi [Name], Thanks for applying to [Role]. Next step: a short AI-powered screening interview. What to expect: ~10–15 min. You’ll answer questions; the AI may ask follow-ups. Our team reviews every response. Start here: [Interview Link] Complete by [Deadline]. Questions? Reply to this email. [Recruiter]

FAQ Answers

Question	Suggested answer
Is this a real interview?	Yes. Your answers are evaluated and reviewed by our team.
Will a human see my answers?	Yes. The AI produces a score report; a hiring team member reviews it — you’re not evaluated only by software. If we’ve turned it on, you can also get a copy of that report by email (same view we see). [Recruiter: full wording below.]
Technical issues?	Contact [support email]; we can reschedule or troubleshoot.
Can I retake?	[If retakes on:] Yes, up to [X] times. [If off:] One attempt — pick a quiet time to focus.

Will a human see my answers? (recruiter wording)

What to tell candidates

Yes: a human is in the loop. HeyMilo’s AI builds a score report; someone on your hiring team reviews the report and the candidate’s answers — not the AI alone.

Sharing the report with the candidate Candidates can receive the same report your team sees if you enable Email Report to Candidate:

When creating / editing the interviewer: In setup, open Advanced Settings (or equivalent for your flow) and turn Email Report to Candidate on — Send interview report after completion.
After completion (change anytime): Open the agent (interviewer) → Settings → Advanced Settings → Email Report to Candidate → on (Send interview report after completion).

Use this when candidates ask whether they can see their results or get a copy of the analysis — it’s optional and controlled by your team. More on posting and agent Settings: Configuring Your AI Interviewer.

Recruiter Tips

Say it’s AI upfront: Transparency improves completion and reduces anxiety.
Set expectations: Length, question style, and what happens next.
Offer a human contact: For technical or other issues.
Disclosures: Set any required legal disclosures in your posting’s Settings tab; see Configuring Your AI Interviewer.

Next Steps

What Candidates See — Flow by interview type
Best practices — Interview kit, quick reference, and tuning guides

​What to Tell Candidates

​Pre-Interview Email

​FAQ Answers

​Will a human see my answers? (recruiter wording)

​Recruiter Tips

​Next Steps