Candidate Experience - HeyMilo AI Documentation

This section is for what candidates see end to end — by interview type — and how to describe AI screening to them (email copy, FAQs). Use it when you’re writing invites, job posts, or answering “how does this work?”

In this section

Page	Use it when…
What Candidates See	You need the flow (SMS, form, voice/video, resume) and what you can brand or customize
Talking to Candidates About AI	You need wording for emails, scripts, or common candidate questions

Quick lookup

I need to…	Open
Walk through each interview type from the candidate’s side	What Candidates See
Adjust branding, welcome/closing, domain, language	What Candidates See — Customization
Copy-paste or adapt recruiter messaging	Talking to Candidates About AI

Posting-level options (retakes, deadlines, disclosures) live in Settings on the posting — see Configuring Your AI Interviewer.