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This feature may not appear for every workspace. If Outreach → Interview Branding is missing, contact support@heymilo.ai.

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Why it matters

  • Trust: Your logo, colors, and legal links look like your hiring flow, not a generic third party.
  • Compliance: Privacy, terms, and support URLs on the welcome step before candidates begin.
  • Efficiency: One template group per brand/client, applied to many interviewers.

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Where to configure

Sidebar → Outreach → Interview Branding
Screenshot 2026 05 01 At 11 49 57 AM
You’ll see two tabs:
  • Templates: Individual page designs (one type per template).
  • Template Groups: Packs of templates applied together.

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Template types (what each controls)

There are four template types: Welcome, Status, Interview, and Interview Complete.

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Welcome page

First screen before the candidate starts.
  • Company name override: Overrides the default workspace name shown to candidates.
  • Company logo: .jpg / .png (transparent PNG recommended).
  • Display: Option to hide “Powered by HeyMilo” for white-label.
  • Links: Each link has a toggle — turn it on to show it to candidates, or off to hide it entirely. Must be valid, full URLs (https://).
    • Privacy policy
    • Terms and conditions
    • Support
If a field is left empty, the link defaults to HeyMilo’s standard URL. If a custom URL is added, candidates are redirected there instead. If toggled off, that link is hidden from the welcome page entirely. Candidates see any enabled links before they begin.
Make sure a design template group is assigned to the interviewer for branding to take effect.

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Status page

A tracker screen candidates see that shows their progress through each stage of the interview flow.
  • Header text: Main title shown at the top (e.g. “Initial Screening”).
  • Subtitle text: Supporting line under the header (e.g. “Complete each engagement round to complete your interview.”).
Each active stage in your workflow gets its own step card you can customize: Only steps that are part of the interviewer’s workflow are shown to candidates.

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Interview page

The screen during the AI interview.
  • Backdrop image: Background behind the interview UI.
  • Avatar image: Visual for the AI interviewer.
Formats: .jpg, .png, .gif, .svg Guidelines: Avatar — square or portrait, ≥ ~512×512. Backdrop — landscape, ≥ ~1920×1080. You can toggle images on/off; if empty, defaults apply.

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Interview complete page

Shown after submission.
  • Header text: Main message (e.g. thank-you).
  • Sub text: Supporting line (e.g. what happens next).
  • Button label: Text on the CTA.
  • Button URL: Where the button sends them (careers site, ATS, next-steps page). Use https://.

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Create templates

  1. Interview Branding → Templates
  2. Create Template
  3. Name: Clear internal label (e.g. “ACME — Welcome”).
  4. Type: Welcome, Interview, or Complete (labels match the product).
  5. Fill the fields for that type; save.

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Template groups

Screenshot 2026 05 01 At 11 50 27 AM
A group usually bundles one Welcome + one Interview + one Complete template so you apply branding in one shot.
  1. Template Groups tab → Create Group
  2. Group name
  3. Select which template to use for each slot / type the UI shows
  4. Create Group

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Apply branding to an interviewer

  1. Create or edit the interviewer (posting).
  2. Find Design Template Group under Communication & Branding.
  3. Choose your template group.
  4. Save.
The Communication & Branding section also includes Email Template Group and Candidate Intake Fields (reusable fields candidates fill out at registration). See Creating an Interviewer.
Candidates on that interviewer then see your branded welcome → interview → complete flow (per what you configured in the group).

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Default template group (workspace)

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  1. Template Groups
  2. On the group → click the start
  3. New interviewers can inherit this group automatically (exact behavior follows the product).
Remove default: same menu → Delete.

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Edit, delete, and impact

  • Edit template: Opens the template; Save.
    Important: Updates affect every template group that includes that template and every interviewer using those groups.
  • Delete template: Usually blocked if the template is still in any group. Remove it from all groups first, then delete.
  • Delete group: Use the group actions in the UI; re-point interviewers that still referenced that group.

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Best practices

  • Working links only: Broken privacy/terms/support links hurt trust and compliance.
  • High-res assets: Crisp logo and images; transparent PNG for logos.
  • Pilot: Attach the group to a test interviewer, run through as a candidate (or test link) before rolling out everywhere.
  • Naming: Use names like “Client X — White label” or “Internal — Default brand.”
  • Refresh: When logo, legal pages, or copy change, update templates and any Company Context defaults so nothing contradicts.

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FAQ

Do changes apply immediately?
Yes for new sessions—candidates starting (or refreshing) after you save see the updated branding. How do I preview?
Apply the group to a test interviewer and walk through the candidate flow. What if we skip Interview Branding?
HeyMilo’s default UI is used; optional for teams that don’t need white-labeling. Different groups per interviewer?
Yes—e.g. by client, department, or region. Logo / name empty on welcome?
Falls back to workspace / Company Context defaults where the product allows. Remove a logo after upload?
Use Remove in the template editor, then save. Avatar or backdrop only?
Both optional—mix custom + defaults as you like. Interview Branding vs. custom domain?
Custom Domains controls the URL host; Interview Branding controls page design. Together = full white-label.

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Next steps

  • Custom Domains — interviews.yourcompany.com style links
  • Email Templates — Automated email look/feel is separate; pair both for end-to-end brand
  • Outreach — Sender domains, phone, blasts
Help: Dashboard help / chat or support@heymilo.ai.