Outreach - HeyMilo AI Documentation

Open Sidebar → Outreach (inbox icon), then expand the submenu to reach each area.

Outreach — templates, domains, and how your interview pages look to candidates.

Which page do I need?

I want to…	Open
Set up automated emails (invite, nudges, resume mail) and template groups	Email Templates
Send a bulk email, SMS, or phone blast from a job posting	Contact Blasts
Verify sender domain / improve deliverability	Sender Domains
Manage SMS or voice phone numbers	Phone Numbers
Put interview links on our own domain	Custom Domains
Control look and feel of interview experiences	Interview Branding

Tip: Company-wide name, logo, and some default URLs often live under Settings → Company Context as well—use that plus Outreach so identity and channels stay aligned.

Order that usually works for new workspaces

Sender Domains: So mail isn’t stuck in spam.
Email Templates: Invites and reminders before you scale volume.
Custom Domains / Interview Branding: If candidates should see your brand end-to-end.
Phone Numbers: When you add SMS or voice outreach.
Contact Blasts: When you need one-off bulk pushes from a posting.

AI Settings — What the AI asks and how it scores (separate from how you email/SMS candidates).