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Documentation Index

Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt

Use this file to discover all available pages before exploring further.

Interview Integrity (Cheat Detection)

Interview integrity helps you spot possible cheating during web (voice/video) interviews—off-screen help, suspicious timing, device use, and similar signals. Flags are for review; they do not auto-reject candidates or change scores.

Before you start

  • Feature on for the workspace — If you don’t see these controls, contact your dedicated CS Manager or support@heymilo.ai (or in-app chat).
  • Candidates — Use a current browser; allow camera and microphone when prompted (needed for video-based signals).
Browsers (keep updated): Chrome (best tested), Edge, Firefox, Safari (macOS/iOS). Other Chromium-based browsers (Brave, Opera, Arc, etc.) usually work. Internet Explorer is not supported.

Where to configure (two places)

1) Workspace default (usual starting point)

Path: Sidebar → Interviewers → Tools → Interview Integrity Use this when you want one default across interviews.
Settings
  • Enable Cheat Detection — Workspace-wide on/off for interviews that use these defaults.
  • Detection Threshold (0–100) — How strict flagging is. Lower = fewer flags; higher = more. A practical starting point is ~70.
  • Detection Types — Which signals to monitor (see below). Use Select All / Deselect All if shown.
Click Save Settings.

2) Per interviewer (override)

Path: Create or Edit Interviewer → Voice/Video (web interview) workflow step → Settings (cheat detection section)
Same controls as the workspace page: enable, threshold, detection types. These apply only to that interviewer and override workspace defaults for that flow.

Detection types (what they mean)

Signals are observational—they indicate something looked unusual, not intent.
TypeWhat it’s looking for
Facial BehaviourSustained or repeated looking away from the screen (e.g. notes or another display).
Multiple PeopleMore than one person visible in frame during the interview.
Phone DetectionA mobile device appears in view.
AI/Scripted AnswerAnswer patterns that resemble scripted or AI-like structure/timing (heuristic, not proof).
Unusual DelaysLong or inconsistent pauses that may suggest off-screen help or lookup.
Tab SwitchingCandidate leaves the interview tab/window during a response.

Reviewing results

Path: Interviewers → [candidate] → Diagnostics & Analysis
Open Cheat Detection Overview (or equivalent). You’ll typically see:
  • Events grouped by type
  • Timestamps
  • Confidence / strength per event (stronger signal ≠ automatic guilt)
  • A synced player or jump-to-moment behavior to review video + context
How to read confidence
  • Treat high confidence as “worth a careful look,” not “confirmed cheating.”
  • Moderate — check context (question difficulty, nerves, environment).
  • Low — often lighting, angle, movement, or one-off glitches.
Patterns beat single blips: repeated signals, several types together, or spikes on hard questions matter more than one low-confidence event.

What cheat detection does not do

  • Does not auto-fail or auto-advance candidates
  • Does not raise or lower the interview score
  • Does not replace recruiter judgment
  • Does not use biometrics for “identity” decisions in the sense of facial recognition hiring outcomes—think behavioral / environmental signals for review
Flags are informational. Always pair them with transcript, answers, and video context before conclusions.

Best practices

  • Start near threshold 70, then tune if you’re flooded with noise or missing what you care about.
  • Only enable detection types you’ll actually review.
  • Give candidates clear setup (quiet room, stable camera, good light, supported browser).
  • Align as a team on how you interpret flags so decisions stay consistent.

Troubleshooting

IssueWhat to check
No cheat detection dataFeature disabled; interview very short; camera/mic denied; unsupported browser.
Too many flagsLower threshold slightly; improve candidate instructions and environment.
Weird inconsistencyBrowser updates; lighting; camera placement; connection quality.

Next steps

Help: support@heymilo.ai or in-app chat.