> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> Supercharge your hiring workflow by connecting HeyMilo with Zoho Recruit.

# Zoho

Automatically engage and screen every applicant with end-to-end AI-powered recruiting agents, so your team can focus on the candidates who matter most.

### Agents Supported in Zoho

| SMS Agent                                                                                                                                                                                                                                                                                    | Resume Agent                                                                                                                                                                                                                                                                                                                         | Voice/Video Agent                                                                                                                                                                                                                                                                                                                                                                                                                 |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| ✅                                                                                                                                                                                                                                                                                            | ✅                                                                                                                                                                                                                                                                                                                                    | ✅                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| <p><strong>How does it work?</strong></p>  <p>As soon as candidates apply, they get a text from HeyMilo with your questions. They respond directly in the thread, just like a real conversation. Once they finish, HeyMilo sends over the voice or video interview invite automatically.</p> | <p><strong>How does it work?</strong><br />Please be advised that the data is not automatically pulled from ATS. You can add resume screening to your agent workflow once the integration is live and your job is connected. Candidates will then be asked to upload their resume to get screened for fit before moving forward.</p> | <p><strong>How does it work?</strong></p>  <p>After integration and job posting mapping, when a candidate applies to your Zoho job posting, the candidate's email address is pulled from the application form and the candidate is engaged through email to take the voice/video assessment. Once the candidate has completed it, the candidate's detailed assessment report is attached to their profile in the Zoho portal.</p> |

<Note>
  💡**HeyMilo supports SMS screening across all ATS platforms—as long as a valid phone number (with country code) is provided.** Since most ATSs don’t collect phone numbers by default, be sure to make the mobile number a required field in your job post.

  Alternatively, you can enable both resume and SMS screening on your HeyMilo job, ensuring candidates are screened even if their phone number or resume isn’t accessible via your ATS.
</Note>

### Why Use HeyMilo + Zoho Recruit?

<details>
  <summary><strong>⭐️ Seamless Candidate Sync</strong></summary>

  Automatically sync candidates from Zoho Recruit into HeyMilo, eliminating manual data entry and ensuring no applicant falls through the cracks.
</details>

<details>
  <summary><strong>⭐️ AI Insights Where You Work</strong></summary>

  Interview summaries, transcripts, and recordings are written directly back to Zoho Recruit—so recruiters and hiring managers can review feedback right inside the platform they already use.
</details>

<details>
  <summary><strong>⭐️ Job-Specific Interview Agent Mapping</strong></summary>

  Map HeyMilo agents to specific Zoho Recruit job openings to ensure accurate and personalized assessments for every role.
</details>

### Setting Up the Integration

#### 🛠 What You'll Need to Get Started

Before connecting Zoho Recruit with HeyMilo, you'll need:

* ✅ Admin access to your HeyMilo workspace
* ✅ Administrator access to your Zoho Recruit account

#### Connect HeyMilo to Zoho Recruit

Watch this video, click through the interactive demo, and follow the steps below to learn how to connect HeyMilo in Zoho:

<video className="w-full aspect-video rounded-xl" src="https://storage.googleapis.com/heymilo-pub-docs/videos/Zoho.mp4" controls preload="metadata" />

<iframe className="w-full aspect-video rounded-xl" src="https://app.storylane.io/share/zkxpvyr77psz" allowFullScreen />

<Steps>
  <Step title="Log in to HeyMilo Admin (https://admin.heymilo.ai)">
    * Navigate to **Integrations** from the side panel

    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FJQJFBtC7nlSMauHfiNKn%2FScreenshot%202026-02-04%20at%2019.23.25.png?alt=media\&token=dc5eaf21-914a-4480-b025-9e14795e9df4)
    </Frame>
  </Step>

  <Step title="Find Zoho Recruit under Available Integrations">
    * Click Connect Zoho Recruit

    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FmOqTZW87YvupoPlILu7l%2FScreenshot%202026-02-04%20at%2019.23.45.png?alt=media\&token=5a25e3ce-03a9-4106-abdd-cbefb1abae7b)
    </Frame>
  </Step>

  <Step title="Authenticate with Zoho">
    * You will be redirected to Zoho to authorize the connection

    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FiszSFdl124J12mJ6lGF7%2FScreenshot%202026-02-04%20at%2019.24.47.png?alt=media\&token=2050de09-8bec-4552-98be-1c8031639845)
    </Frame>

    * Grant the necessary permissions to allow HeyMilo to access your Zoho Recruit data

    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FDVwQOBf1bJVuIbtOiGNS%2FScreenshot%202026-02-04%20at%2019.25.09.png?alt=media\&token=44e50343-4eb5-4394-ab9d-5863876b2a21)
    </Frame>
  </Step>

  <Step title="Upon successful connection, you'll see a confirmation message and Zoho Recruit will appear under Active Integrations">
    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FDu6QPJGpd9j12K1HFKR7%2FScreenshot%202026-02-04%20at%2019.28.45.png?alt=media\&token=afd159be-09c0-4ba3-b04a-f917c39cc722)
    </Frame>
  </Step>
</Steps>

#### Mapping HeyMilo Agents to Zoho Recruit Jobs

Once the integration is live, you can connect a HeyMilo agent to your open roles in Zoho Recruit.

<Steps>
  <Step title="From your active agent in HeyMilo, select View Configuration">
    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2Fb0C2EEJlCkQtq3yFjVxg%2FScreenshot%202026-02-04%20at%2020.17.24.png?alt=media\&token=280c4738-f9f8-4c8a-a432-7c0e8fb6abd2)
    </Frame>
  </Step>

  <Step title="Click into the ATS Integration tab" />

  <Step title="Select Zoho Recruit as your ATS Type">
    * Select the desired Zoho Recruit Job you want connected

    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FSE0koBP73BwGAqMx8cqD%2FScreenshot%202026-02-04%20at%2021.05.58.png?alt=media\&token=04402e9a-5d0b-460a-871a-59f910d813c7)
    </Frame>
  </Step>

  <Step title="Click Add and Save the configuration">
    * Once mapping is added, you will see a success confirmation

    <Frame>
      ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FvRA66H0uiYP2nvMk15Rk%2FScreenshot%202026-02-04%20at%2021.06.15.png?alt=media\&token=cac1299c-056b-4393-ab47-e2855c182646)
    </Frame>

    <Check>
      🔁 Note: A single HeyMilo agent can be mapped to multiple Zoho Recruit jobs, but each job can only be linked to one agent.
    </Check>
  </Step>
</Steps>

### How the Integration Works

#### Automatic Candidate Sync

Candidates who apply to your mapped Zoho Recruit jobs will be automatically ingested into HeyMilo. Each candidate will receive an interview invitation email automatically.

<Frame>
  ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2Fjdbzz2LY9HEwcIMZVzQ2%2FScreenshot%202026-02-04%20at%2021.32.37.png?alt=media\&token=275e0064-70c6-4bde-b9de-c4c4cd9c4085)
</Frame>

#### Instant Candidate Engagement

Once a candidate applies:

1. **Application received** in Zoho Recruit

<Frame>
  ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2FEPR00iDuHbAqF46vGOPe%2FScreenshot%202026-02-04%20at%2021.11.12.png?alt=media\&token=ecf8626d-fa6b-49f9-be03-04df61057c39)
</Frame>

2. **HeyMilo automatically notified** of the new candidate
3. **Interview invitation sent** via email (or SMS if configured)
4. **Candidate completes** the AI-powered interview

### After Interview Completion

When the interview is finished, HeyMilo generates a structured report that is complete with transcripts, AI summaries, and scores. You can review results in the candidate's profile in Zoho Recruit.

<Frame>
  ![](https://110840537-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbKCgmPgkC7X1VTl62ocK%2Fuploads%2Fz0pJMseFYkB3RZki0Hgr%2FScreenshot%202026-02-04%20at%2023.05.59.png?alt=media\&token=7436e7da-36d4-4e08-b2ed-d6f6f1d70c71)
</Frame>

<details>
  <summary>View Detailed Reports</summary>

  Click the report link to see a comprehensive breakdown of the candidate's screening results, including:

  * Overall score and recommendation
  * Question-by-question analysis
  * Full interview transcript
  * AI-generated summary
</details>

### **Additional resources**

For additional information not covered here, reach out to [support@heymilo.ai](mailto:support@heymilo.ai)