> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> View subscription status, manage credits, and track usage in HeyMilo billing settings.

# Billing

Open **Settings → Billing** under **Workspace**.

Billing has three tabs: **Status**, **Create**, and **Usage**.

## Status

<Frame>
  <img src="https://mintcdn.com/heymilo/5a-4kmofChwbPdj_/images/settings-billing-status.png?fit=max&auto=format&n=5a-4kmofChwbPdj_&q=85&s=0d6db38d703f7f739c0034ea006543b4" alt="Billing Status tab showing credits, subscription balance, and payment method" className="mx-auto" style={{ width: "95%" }} width="1024" height="693" data-path="images/settings-billing-status.png" />
</Frame>

### Current Usage This Month

| Field                      | What it shows                                |
| -------------------------- | -------------------------------------------- |
| **Remaining Credits**      | Credit balance available this billing period |
| **Total Usage This Month** | Amount spent so far this month               |
| **Additional Usage**       | Usage beyond your plan allocation            |

### Subscription Balance

| Field              | What it shows                                     |
| ------------------ | ------------------------------------------------- |
| **Monthly Amount** | Your recurring subscription charge                |
| **Next Renewal**   | Date your plan renews                             |
| **Plan Name**      | Your current plan (for example, **Professional**) |

Use **Top Up** to add more credits.

### Manage Subscription

* **Go to Customer Portal** — Opens Stripe to manage or cancel your subscription
* **Auto Recharge Settings** — Automatically add credits when your balance gets low
* **Upgrade Subscription** — Switch to a higher plan
* **Downgrade Subscription** — Switch to a lower plan

<Frame>
  <img src="https://mintcdn.com/heymilo/ldnDyMNBwZf9obdx/images/settings-billing-customer-portal.png?fit=max&auto=format&n=ldnDyMNBwZf9obdx&q=85&s=72a23d2af6127625555b9aa156b8485b" alt="Manage Subscription section showing Go to Customer Portal button" className="mx-auto" style={{ width: "55%" }} width="1024" height="491" data-path="images/settings-billing-customer-portal.png" />
</Frame>

If you don't see **Go to Customer Portal**, reach out to your HeyMilo account manager.

### Payment Method

The card or payment method on file. If you haven't added one yet, you'll see **No payment method on file**.

### All Invoices

Your past invoices. If you haven't been billed yet, this section will be empty.

### Current Pricebook

At the bottom of the Status tab, **Current Pricebook - USD** shows what you're charged for each type of usage (interviews, resume screens, SMS, and so on).

## Create

The **Create** tab is where you pick a subscription plan. Use it when you're setting up billing for the first time or want to change plans.

<Frame>
  <img src="https://mintcdn.com/heymilo/5a-4kmofChwbPdj_/images/settings-billing-create.png?fit=max&auto=format&n=5a-4kmofChwbPdj_&q=85&s=debe340908d770e899982c878eb733a3" alt="Billing Create tab showing plan selection" className="mx-auto" style={{ width: "95%" }} width="1024" height="244" data-path="images/settings-billing-create.png" />
</Frame>

Choose a plan that's right for you. Plan options and pricing appear on this page once billing is set up for your workspace.

## Usage

The **Usage** tab shows how much you've spent and how many credits you have left.

<Frame>
  <img src="https://mintcdn.com/heymilo/5a-4kmofChwbPdj_/images/settings-billing-usage.png?fit=max&auto=format&n=5a-4kmofChwbPdj_&q=85&s=5a3569c8851323edc7b8aae1a99308df" alt="Billing Usage tab showing credits balance and analytics chart" className="mx-auto" style={{ width: "95%" }} width="1024" height="640" data-path="images/settings-billing-usage.png" />
</Frame>

### Credits

Credits pay for interviews, resume screens, and SMS.

| Field                 | What it shows                                                                                  |
| --------------------- | ---------------------------------------------------------------------------------------------- |
| **Workspace Credits** | How much you have left (for example, **\$5000.00 available**)                                  |
| **Add credits**       | Top up your balance manually                                                                   |
| **Automatic reload**  | Whether credits refill automatically when you're running low. Click **Manage** to change this. |

### Analytics

A chart of your spending over time.

* Pick **Week** (or another range) from the dropdown to change the time period.
* Use the arrow buttons to move between weeks (for example, **Aug 31 – 6**).
* The total at the top shows how much you spent in that period.

### By interviewer

Scroll down to see which interviewers used the most credits.

| Control                     | What it does                                                          |
| --------------------------- | --------------------------------------------------------------------- |
| **Show all time**           | See usage across all time, not just this billing period               |
| **Search agents...**        | Find a specific interviewer by name                                   |
| **Show billed agents only** | Hide interviewers that haven't used any credits                       |
| **Sort by**                 | Sort by **Created Date** or **High to Low** (most credits used first) |

Each row shows:

| Column           | What it shows                                   |
| ---------------- | ----------------------------------------------- |
| **Agent Name**   | The interviewer's name                          |
| **Date Created** | When you created it                             |
| **Credits Used** | How many credits it used in the selected period |

The count at the top tells you how many interviewers are listed (for example, **0 agents total**).

## FAQ

<AccordionGroup>
  <Accordion title="How do I cancel my subscription?">
    1. Go to **Settings → Billing → Status**
    2. Under **Manage Subscription**, click **Go to Customer Portal**
    3. You'll land on a Stripe page where you can cancel your subscription

    Cancellation is handled in Stripe, not directly in HeyMilo.
  </Accordion>
</AccordionGroup>

## Need help with billing?

If you have questions about your plan, need enterprise pricing, or have a billing issue, reach out to your HeyMilo account manager or contact support.

## Next steps

* [Team](team) — Manage who has access to your account
* [Compliance](compliance) — Data privacy and retention settings
