> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.
> Interview Branding (design templates) controls how candidate-facing interview pages look: before they start, during the AI interview, and after they finish.
# Interview Branding
This feature may not appear for every workspace. If **Outreach → Interview Branding** is missing, contact [**support@heymilo.ai**](mailto:support@heymilo.ai).
### Why it matters
* **Trust**: Your logo, colors, and legal links look like *your* hiring flow, not a generic third party.
* **Compliance**: Privacy, terms, and support URLs on the **welcome** step before candidates begin.
* **Efficiency**: One **template group** per brand/client, applied to many interviewers.
### Where to configure
**Sidebar → Outreach → Interview Branding**
You’ll see two tabs:
* **Templates**: Individual page designs (one **type** per template).
* **Template Groups**: Packs of templates applied together.
### Template types (what each controls)
There are four template types: **Welcome**, **Status**, **Interview**, and **Interview Complete**.
#### Welcome page
First screen **before** the candidate starts.
* **Company name override**: Overrides the default workspace name shown to candidates.
* **Company logo**: `.jpg` / `.png` (transparent **PNG** recommended).
* **Display**: Option to **hide “Powered by HeyMilo”** for white-label.
* **Links**: Each link has a toggle — turn it on to show it to candidates, or off to hide it entirely. Must be valid, full URLs (**`https://`**).
* **Privacy policy**
* **Terms and conditions**
* **Support**
If a field is left empty, the link defaults to HeyMilo's standard URL. If a custom URL is added, candidates are redirected there instead. If toggled off, that link is hidden from the welcome page entirely.
Candidates see any enabled links **before** they begin.
Make sure a design template group is assigned to the interviewer for branding to take effect.
#### Status page
A tracker screen candidates see that shows their progress through each stage of the interview flow.
* **Header text**: Main title shown at the top (e.g. "Initial Screening").
* **Subtitle text**: Supporting line under the header (e.g. "Complete each engagement round to complete your interview.").
Each active stage in your workflow gets its own step card you can customize:
| Step | Fields |
| --------------------- | ------------------------------- |
| **Resume** | Title, Description, Button Text |
| **Virtual Interview** | Title, Description, Button Text |
| **Questionnaire** | Title, Description, Button Text |
| **SMS** | Title, Description |
| **Assessment** | Title, Description, Button Text |
Only steps that are part of the interviewer's workflow are shown to candidates.
#### Interview page
The screen **during** the AI interview.
* **Backdrop image**: Background behind the interview UI.
* **Avatar image**: Visual for the AI interviewer.
**Formats:** `.jpg`, `.png`, `.gif`, `.svg`
**Guidelines:** Avatar — square or portrait, **≥ \~512×512**. Backdrop — landscape, **≥ \~1920×1080**. You can toggle images on/off; if empty, defaults apply.
#### Interview complete page
Shown **after** submission.
* **Header text**: Main message (e.g. thank-you).
* **Sub text**: Supporting line (e.g. what happens next).
* **Button label**: Text on the CTA.
* **Button URL**: Where the button sends them (careers site, ATS, next-steps page). Use `https://`.
### Create templates
1. **Interview Branding → Templates**
2. **Create Template**
3. **Name**: Clear internal label (e.g. “ACME — Welcome”).
4. **Type**: Welcome, Interview, or Complete (labels match the product).
5. Fill the fields for that type; **save**.
### Template groups
A **group** usually bundles **one Welcome + one Interview + one Complete** template so you apply branding in one shot.
1. **Template Groups** tab → **Create Group**
2. **Group name**
3. **Select** which template to use for each **slot** / type the UI shows
4. **Create Group**
### Apply branding to an interviewer
1. **Create or edit** the **interviewer** (posting).
2. Find **Design Template Group** under **Communication & Branding**.
3. Choose your **template group**.
4. **Save**.
The **Communication & Branding** section also includes **Email Template Group** and **Candidate Intake Fields** (reusable fields candidates fill out at registration). See [Creating an Interviewer](../../getting-started/log-in/creating-an-interviewer#candidate-intake-fields).
Candidates on that interviewer then see your branded **welcome → interview → complete** flow (per what you configured in the group).
#### Default template group (workspace)
1. **Template Groups**
2. On the group → click the start
3. New interviewers can **inherit** this group automatically (exact behavior follows the product).
**Remove default:** same menu → **Delete**.
### Edit, delete, and impact
* **Edit template**: Opens the template; **Save**.\
**Important:** Updates affect **every template group** that includes that template **and every interviewer** using those groups.
* **Delete template**: Usually **blocked** if the template is still in **any** group. Remove it from all groups first, then delete.
* **Delete group**: Use the group actions in the UI; re-point interviewers that still referenced that group.
### Best practices
* **Working links only**: Broken privacy/terms/support links hurt trust and compliance.
* **High-res assets**: Crisp logo and images; transparent PNG for logos.
* **Pilot**: Attach the group to a **test interviewer**, run through as a candidate (or test link) before rolling out everywhere.
* **Naming**: Use names like “Client X — White label” or “Internal — Default brand.”
* **Refresh**: When logo, legal pages, or copy change, update templates **and** any **Company Context** defaults so nothing contradicts.
### FAQ
**Do changes apply immediately?**\
Yes for **new** sessions—candidates starting (or refreshing) after you save see the updated branding.
**How do I preview?**\
Apply the group to a **test interviewer** and walk through the candidate flow.
**What if we skip Interview Branding?**\
HeyMilo’s **default** UI is used; optional for teams that don’t need white-labeling.
**Different groups per interviewer?**\
Yes—e.g. by client, department, or region.
**Logo / name empty on welcome?**\
Falls back to **workspace / Company Context** defaults where the product allows.
**Remove a logo after upload?**\
Use **Remove** in the template editor, then save.
**Avatar or backdrop only?**\
Both optional—mix custom + defaults as you like.
**Interview Branding vs. custom domain?**\
**Custom Domains** controls the **URL host**; Interview Branding controls **page design**. Together = full white-label.
### Next steps
* [Custom Domains](/deep-dive/outreach/custom-domains) — `interviews.yourcompany.com` style links
* [Email Templates](/deep-dive/outreach/contact-blasts) — Automated email look/feel is separate; pair both for end-to-end brand
* [Outreach](/deep-dive/outreach) — Sender domains, phone, blasts
**Help:** Dashboard help / chat or [**support@heymilo.ai**](mailto:support@heymilo.ai).