> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heymilo.ai/llms.txt
> Use this file to discover all available pages before exploring further.

> On voice/video, interview tags tell the AI what to listen for in the conversation (e.g. years of experience, specialization). Values show on the candidate report. Tags are informational only — they do not change the score.

# Interview Tags

**Not the same as Resource Labels**. Labels for organizing interviewers, candidates, and other items live under **Data → Resource Labels**. See [Resource Labels](../../data/data/resource-labels).

## How it works

* **Where**: **Voice/Video** (or Video) step → **Tags** tab (beside **Interview Questions**).
* **Suggested vs custom**: HeyMilo **generates suggested tags** for you based on the role and interview setup. Use them as-is, edit them, or **add your own** with **+ Add New Tag** when you need something specific (e.g. work authorization, location, a custom multiple-choice list).
* **What happens**: For each tag, the model **extracts** values from the conversation using your **name, format, and instructions** (and **options** when you use multiple choice).
* **Scoring**: Tags never add, remove, or weight score. They’re for **scanning** the report and **filtering** the candidate list by extracted values.

## Where to click

| Task                        | Path                                                               |
| --------------------------- | ------------------------------------------------------------------ |
| **Define tags**             | Interviewer → **Voice/Video** step → **Tags** tab                  |
| **Add a tag**               | **Tags** tab → **+ Add New Tag**                                   |
| **Filter by extracted tag** | **Dashboard / candidate list** — filter by tag (and score, status) |
| **See values on a report**  | Candidate profile / score report                                   |

## Add your own tag (**+ Add New Tag**)

When you create a custom tag, you’ll see fields like:

* **Tag name**: Clear label on the report (e.g. work authorization, location).
* **Response format**: **Text (multiple choice)**, **Freeform**, **Date**, or **Number** (pick what fits how you want answers captured).
* **Options**: If you chose multiple choice, add at least one option (e.g. specific locations or categories).
* **Instructions**: What the system should listen for and how to interpret answers. Good instructions = more accurate tagging.

<Frame caption="<strong>Add New Tag</strong> — name, response format, options (when applicable), and instructions for the AI.">
  <img src="https://mintcdn.com/heymilo/_i4f7QvAeVXsbdDh/images/interview-tags-add-new-tag-modal.png?fit=max&auto=format&n=_i4f7QvAeVXsbdDh&q=85&s=39a67f537ff1c99af3ac496340804010" alt="Add New Tag modal — tag name, response format, options, instructions" className="mx-auto" style={{ width:"62%" }} width="806" height="1024" data-path="images/interview-tags-add-new-tag-modal.png" />
</Frame>

## On the Tags tab (overview)

Suggested tags and any you added appear together here. Reorder with the **handle** on the card; **edit** or **delete** as needed.

<Frame caption="<strong>Tags</strong> tab — suggested and custom tags; does not affect score.">
  <img src="https://mintcdn.com/heymilo/XXdWrVdsjIdeG_o8/images/configure-interview-tags.png?fit=max&auto=format&n=XXdWrVdsjIdeG_o8&q=85&s=e60cd07301d238790561376edbdcde71" alt="Configure Interview Tags tab" width="1024" height="664" data-path="images/configure-interview-tags.png" />
</Frame>

## Quick fixes

* **Tag empty or wrong**: Tighten **Instructions**; for multiple choice, add or fix **options**.
* **Expected tag to change score**: It won’t. Adjust **evaluation criteria** on questions instead.
* **No Tags tab**: Open the **Voice Interview** / **Video** step (not SMS-only).

## Related

* [Resource Labels](../../data/data/resource-labels) — Workspace labels (Data → Resource Labels)
* [Voice/Video Interviews](voice-interviews) — Where the **Tags** tab lives
* [Reviewing Candidates](../../getting-started/log-in/reviewing-candidates) — Lists and filters
* [How Scoring Works](../../getting-started/log-in/how-scoring-works) — How reports show tag-related scores